Terms and Conditions

Last updated: 24. August 2022

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the https://floin.com, https://floin.io, https://floin.de, https://dashboard.floin.com and https://dashboard.floin.de website (the "Service") or registering for a Floin account ("Account") operated by The Finest Token AG ("us", "we", or "our"). Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

General Terms

Depending on your country of residence, incorporation or registered office, you may not be able to use all the functions of the Site or Services. It is your responsibility to follow the rules and laws in your country of residence and/or country from which you access this Site and the Services. As long as you agree to and comply with these Terms of Use, The Finest Token AG grants you the personal, non-exclusive, non-transferable, non-sublicensable and limited right to enter and use the Site and the Services. All our Services are provided without warranty of any kind, either express or implied, and, in particular, without implied warranties of merchantability and fitness for a particular purpose. We do not guarantee that the Services as well as the Site will be available 100% of the time to meet your needs. We will strive to provide you with the Services as soon as possible, but there are no guarantees that access will not be interrupted or that there will be no delays, failures, errors, omissions or loss of transmitted information. We will use reasonable endeavours to ensure that the Services and the Site can be accessed by you in accordance with the present Terms of Use. However, we may suspend the use of the Site and Services for maintenance and will make reasonable efforts to give you a prior notice of this. You acknowledge in this context that this may not be possible in case of an emergency, and accept the risks associated with the fact that you may not always be able to use the Services and the Site, or carry out urgent transactions using your Account.

Intellectual Property

The website https://floin.com, https://floin.io, https://floin.de and all of its subsites as well as other associated services are the sole intellectual property of The Finest Token AG. This includes, but is not limited to, the content (text, copy, CTAs), visuals (images, gifs, videos, graphics, graphic identity (colors, fonts, dimensions ...), the holistic look and design, and other elements, which are not explicitly mentioned here. It also includes, but is not limited to, the services provided by us and the programing and functionalities which allow for the website to function.

Why are we adressing you in this legal language? Floin is the result of hard work from devoted professionals, who invested themselves to provide the best possible services and products for others. We think it is right to acknowledge this efforts and give them appropriate legal protection. We do not want visitors or users using or abusing the work of others either for their own or third party gains without the explicit writen consent of The Finest Token AG.

Maintaining Your Account

Keep Your Information Up-to-Date

We are vigilant in maintaining the security of our Site and the Services. By registering with us, you agree to provide The Finest Token AG with current, accurate and complete information about yourself, including, for legal entities, information on directors, key personnel and beneficial owners, as well as company resolution to open the Account, as prompted by the registration process, and to keep such information updated. If you are an individual, you further agree that you will not use any Account other than your own or access the Account of any other Member at any time or assist others in obtaining unauthorised access.

The creation or use of Accounts without obtaining our prior express permission will result in the immediate suspension of all said Accounts, as well as all pending purchase/sale offers. Any attempt to do so or to assist others (Members or otherwise), or the distribution of instructions, software or tools for that purpose, will result in the Accounts of such Members being terminated. Termination is not the exclusive remedy for such a violation, and we may elect to take further action against you.

Maintain the Confidentiality of Your Account Information

You are also responsible for maintaining the confidentiality of your Account information, including your password, safeguarding your own Virtual Assets and Digital Assets, and all activity including Transactions that are posted to your Account (including all Instructions to Floin). Any actions on the Site, transactions, orders, Instructions and operations initiated from your Account or using your password are (1) considered to have been made by you and (2) irrevocable once validated using your password or made through your Account. If there is suspicious activity related to your Account, we may, but are not obligated to, request additional information from you, including authenticating documents, and freeze any transactions pending our review. You are obligated to comply with these security requests or accept the termination of your Account. You are required to notify Floin immediately of any unauthorised use of your Account or password, or any other breach of security, by email to support@floin.com. Any Member who violates these rules may be terminated, and thereafter held liable for losses incurred by Floin or any user of the Site and Services.

You acknowledge that you will only credit your Floin Account from a bank account that is in your own name and that you will instruct payments from your Floin Account only to a bank account that is in your own name.

We reserve the right to cancel transfers which are made by or sent to third parties.

Closing Your Account

You may close your Account at any time.

You may terminate this agreement with Floin and close your Account at any time by contacting us at accounts@floin.com, following settlement of any pending Transactions.

We may close or suspend or freeze your Account on notice.

Cookies and Privacy


For more information about the cookies we use and your choices regarding cookies, please visit our Cookie Policy.


For information on how we use, store and keep your personal data secure, see our Privacy Policy.

General provisions


The website is open to the use of the public. However, no malicious or negligent use of site or elements associated with it is permitted. Nor any use or behaviour which would cause damage to either the website, services or company. The Finest Token AG retains the right to decide what constitutes malicious or negligent damage and decide the appropriate course of action.

Additionally, you acknowledge and agree that The Finest Token AG shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused or in connection with the use of or reliance on the website not working, rendering properly, not being updated or providing inaccurate information. But obviously we are doing our best to provide you with accurate content, which is timely updated.

Links to other websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by The Finest Token AG. The Finest Token AG has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that The Finest Token AG shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.


We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

The same applies to the content and elements of the website.

Contact Us

If you have any questions about these Terms, please contact us at info@floin.com.