Summary of the Custody and Administration of Crypto-Assets Policy
Last updated: 31. August 2025
Last updated: 31. August 2025
At Floin, the security and protection of our clients’ crypto-assets is our highest priority. Our custody and administration services are fully compliant with the Markets in Crypto-Assets Regulation (MiCA, Art. 75) and follow strict governance, security, and reporting standards.
For the purposes of this Privacy Policy:
Client Agreements: Every client receives a clear contract outlining the custody services, security measures, fees, and applicable law;
Client Register (Floin Ledger): We maintain an auditable register in each client’s name, recording all balances and transactions in real time;
Safekeeping: Private keys are encrypted and access is strictly controlled, with robust monitoring and logging;
Client Rights: Floin supports the exercise of client rights linked to crypto-assets, including responding to events such as blockchain forks or upgrades, provided that the resulting assets are supported by the platform;
Reporting: Clients receive electronic statements at least quarterly, with real-time updates when their action is required;
Asset Return: Assets or access keys can be returned to clients quickly and securely upon request;
Segregation: Client assets are legally and operationally segregated from Floin’s own holdings, ensuring full protection even in insolvency scenarios;
Liability: Floin assumes responsibility for losses caused by internal failures, capped at the market value of the asset at the time of loss;
No Sub-Custodians: All custody operations are conducted in-house; if sub-custody is ever used, it will only be with MiCAR-authorized providers and clients will be informed.
Floin continuously monitors risks linked to custody and administration, including cybersecurity, distributed ledger reliability, and regulatory compliance. Business continuity and disaster recovery plans are in place to ensure uninterrupted service.